101 to Quality Imovement | part 3

What could go wrong – 7 you shouldn’t take?

  • Your culture and culture especially restricts you from starting.
  • In a change resistant organisation with low risk appetite there will be a desire to “fix ocesses” instead of getting rid and changing the ocess all together. Quality imovement is not polishing the brass, its a decision about whether brass is the right metal.
  • This is not about business ocess it s about core ocess, and like I talk about in , its no good, looking at vague things like enabling or empowering and coming up with fixes or platitudes.
  • We are examining Quality Imovement at a core level, this may mean Job descriptions, organisational structures, management systems, everything associated with the ocess will need to be reedd to maintain your and its systems

quality improvement  quality improvement - iu 6 300x205 - Quality Improvement 7 steps (you should not take)

  • A ‘That’ll do” or an “I give up” mentality won’t make the changes you need
  • A constraint is set before you start. e.g you can change everything but staff should still be allowed to wear their own clothes, it seems innocuous, but imagine looking at ocesses in a care home where infection control is failing.
  • If your has a set of and beliefs, what you examine and change must be sympathetic to them. If you don’t you have to understand what people’s values and beliefs are about their and the organisation, so you must with that
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